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Consulting Services

Powering Operational Success for Your School.

Comprehensive consulting services designed for charter and private school operators. 

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Areas of expertise...

How we can help you reach your goals.
Strategic Planning

Craft a roadmap for success with our strategic planning services, aligning your school's vision with actionable goals and initiatives.
Project Management Support

Navigate complex projects seamlessly with our expert guidance, ensuring timelines, budgets, and objectives are met with precision.
Operational Effectiveness & Organizational Structuring

Streamline operations and enhance efficiency through strategic organizational structuring, optimizing workflows for sustainable growth.
Building & Scaling Systems

Develop robust systems tailored to your school's needs, facilitating scalability and adaptability to meet evolving demands.
Change Management & Stakeholder Engagement

Navigate transitions smoothly with our change management expertise, fostering stakeholder buy-in and ensuring successful implementation.
Program Design

Design innovative programs tailored to your school's unique objectives and student needs, fostering engagement and academic excellence.
Full Talent Lifecycle Design

Cultivate a thriving workforce from recruitment to retention, with comprehensive talent lifecycle design tailored to your school's culture and goals.
Fractional and Interim Executive Leadership

Access experienced leadership on-demand with our fractional and interim executive services, ensuring continuity and strategic guidance during transitions.
Working with Katrina and the BuyQ team provided us access to industry expertise and pro-active benchmarking that would have been difficult to do ourselves. Ultimately, this engagement helped us better understand our own organizational structure and talent needs. We are already considering other ways the BuyQ consulting team can help us as our network of schools continues to grow. If you need a team that can quickly execute on a project, with in-house experience, we would recommend considering BuyQ.
Angela Whitford-Narine
Angela Whitford-Narine
CEO at ALS Education

Team

Jenifer Chon

Jenifer Chon

Managing Director of Consulting

Jenifer Chon is the Managing Director of Consulting at BuyQ, where she partners with education leaders to optimize procurement strategies, streamline school and network operations, and drive organizational change. With a strong commitment to public education, Jenifer focuses on creating sustainable, scalable solutions that help schools operate more efficiently while maintaining high standards of education and support for students. 

Previously, she served as Chief of Staff at Citizens of the World Charter Schools, where she led multi-year strategic planning, ensured network-wide alignment, and advised leadership teams to improve student outcomes. Her experience also includes key leadership roles at KIPP SoCal Public Schools and Citizens of the World Charter Schools Los Angeles, where she implemented end-to-end solutions to support sustainable growth and operational excellence for expanding school networks. In addition to her leadership roles, Jenifer has consulted for numerous schools and charter networks, providing strategic guidance on streamlining systems, operations, procurement, technology, data, and compliance. Jenifer’s career began in the private sector, where she gained expertise in process improvement, large-scale implementations, and cross-functional leadership. Her diverse background allows her to blend private-sector efficiency with a deep understanding of public education, ensuring schools can optimize resources while keeping students at the center of every decision. 

Jenifer holds a Master’s in Management Studies from The Broad Center at the Yale School of Management and a Bachelor’s in Political Science from University of California, San Diego. 
Katrina Conley

Katrina Conley

Lead Consultant

Katrina Conley is a dedicated leader with over a decade of supporting charter schools, with particular expertise in strategy, operations and organizational readiness for expansion. As the former Chief Operating Officer at Citizens of the World Los Angeles, Katrina orchestrated all operational facets, including compliance reporting, financial management, human resources, and technology functions, for a growing network of diverse-by-design charter schools. Katrina held a pivotal role on the Leadership Team at KIPP SoCal Public Schools, where she served as the Director of Operations, driving operational excellence for a network of 17 schools. Prior to KIPP SoCal, Katrina joined Green Dot Public Schools as a Strategic Planning Manager, contributing to the development and execution of a national expansion plan. She later became Director of Operations, overseeing operational services and talent management of non-instructional staff across 21 schools spanning three states. Katrina’s commitment to the nonprofit sector began as an Operations Fellow at Uncommon Schools, followed by her role as a founding Director of Operations for a KIPP NYC elementary school. Her background also includes private sector expertise in private equity and investment banking. Katrina holds a B.S. in Commerce from the University of Virginia’s McIntire School of Commerce, an MBA from Harvard Business School and an M.Ed. in Educational Leadership from The Broad Center.
Amie Sugarman

Amie Sugarman

Lead Consultant

Amie Sugarman is a senior leader with 15 years of experience working with charter and private school networks, nonprofits, and start-ups to transform education systems at scale. As Vice President of Programs Support at Higher Ground Education, a national Montessori school network, Amie restructured her team of 14 to a regional data-driven school support model that significantly improved instructional quality nationally. She then led a region of Higher Ground schools across four states to quadruple the number of campuses in her region that were profitable. As Vice President of Recruitment, Selection, and Pipelines at Alliance College-Ready Public Schools, Amie built Alliance’s first recruitment team to centralize and streamline the hiring of more than 300 staff annually across 28 schools. She also designed and launched two talent development programs at Alliance, and revamped and embedded Alliance’s college match approach. As Director of Uncommon Impact at Uncommon Schools, Amie developed and spearheaded a large-scale charter-district professional development partnership between Uncommon and the NYCDOE for 300 educators. Amie is a strategy consultant by training, having started her career at The Parthenon Group. She has a B.A. summa cum laude from Dartmouth College in Economics, an MBA from Yale University, and an M.Ed in Educational Leadership from The Broad Center.

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